CASE STUDY 2

The Royal Caribbean

1. Why did the IT group at Royal Caribbean have such poor performance and business status in the company?

-Royal Caribbean is a type of good business, but the problem is they lack of understanding and the communication between each of them,
IT business is getting to know in the market and it gives a lot of ways how to be more up ahead or more investment may come....

2. What are the top three factors in Tom Murphy's turnaround of the IT function at Royal Caribbean?

-1st is the Communication-it is the best way of getting to know the things you wanna know through communication.
-2nd is Respect- this is the best thing to do is to be a respectful person so the thing that you may plan for the up coming errors in you there will someone can help you.
-3rd is metrics and time-we know that time is gold we should do thing's properly and don't waste time.

3. Visit the website of Royal Caribbean. Evaluate the effectiveness of the website and the services being offered to attract and serve the travel needs of costumers. What could be improved? Outline the business impacted of your idea.

- It has less of information but not all... I mean that the terms of their blogging their site...
they should improve a little bit so that more of the consumer can obtain their time and thing's they needed... I could ask them to be more responsible for their consumers...

CASE STUDY #1

1. How well is IT supporting the business goals of BellSouth?

-The business of BellSouth is good and well maintain because of the information technology & it is "in" the market and they bring more savings to their company... The technology gives the compony more investment to other network bebause of the good way of handling the company. Information Technology today brings alot of people to be more open to the technology in these time and bring more to the other company the biggest investment through internet and other networking servises.

2.Is BellSouth's technology transfer map a good way to determine IT investment priorities?

-YES! Because in the good reason BellSouth corporation campany is bigger and have many investorts because they thouht that costomers is the way of getting the highest 'bet' to handling the population of making the company to be known and bring alot of investors in different country. And the way of investing the company projects is the way of acrossing to the other country so that it will be more popular.

3. What else could BellSouth do to Guarantee the strategic business value of potential IT investment Projects?

-I think BellSouth company is the best as I visit thier website thier company is good and well miantained and thier company is wonderful... Their strategies on handling thier company is grood and I tell you again I would be happy if thier company will be more popular to the market and invest it to the other country even here in the Philippines.